July 2025
Airflow Snowflake v1.3.0
Bug Fixes
Security Updates
Process Optimization
Audiohub v7.7.1
Skip Prompt Parts Where the Text is Null
Mitigate CVE-2025-6020, CVE-2025-4802
Chat Connector v8.11.0
Users can now upload files during their conversations with the OCP bot, prior to being transferred to a live agent.
Chat Connector v8.12.0
Minor improvements for Salesforce chat integration
Chat Connector v8.13.0
Minor improvements for attachments before transfer, autocomplete, and session time-out.
Chat Widget v2.31.0
Users can now upload files during their conversations with the OCP bot, prior to being transferred to a live agent.
Chat Widget v2.32.0
Minor improvements for a form, autocomplete, and session time-out.
Console v1.18.0
Added
Dynamic change of support page content including Create ticket function
Automated setup of permissions and policies on rollout
Work Force AI menu (Demo Environments only)
Ability to change favicon of environment dynamically
UI customization for environments
Changed
Tab names truncated
System Messages text truncated
Fixed
Support link bug
Admin area link bug
DiaManT v10.37.0
Added
Support new Application property
asr.reranking
Log a warning if target selection delays
Use IAM authentication for Kafka connection
Include all selected targets in step CDRs
Fixed
Global fields, that are output from protected Intelli or WebService miniApps, don't get protected
Date Engine returns wrong results even though
TimeRelativeToNow
is correct
Encryption Service v2.2.1
Added
Security updates
Environments Manager 1.23.0
Fixed
Variables Collections are now imported along with legacy Applications
Fixed “too many sessions” error
Security and maintenance updates
facebook Connector v1.4.2
Security fixes
CVE-2025-31651,
CVE-2025-22235,
CVE-2025-48988,
CVE-2025-46701,
CVE-2025-31650,
CVE-2025-49125
IAM v3.8.0
Added
Additional support for service accounts in admin IAM
View option for admin IAM policies
Support for automated creation of permission and policies on rollout
Deactivation of inactive accounts
Changed
Side menus, tab names truncated
Fixed
Number of security updates
Metrics API v3.3.0
Added
optimize IQ (Feature Preview)
Fixed
Addressed pending service account issues related to IAM.
Resolved pending IAM permissions.
Deployed features with the feature flag set to off to prevent unintended activation.
Adjusted request limits for improved stability.
optimize IQ performance and reliability improvements.
miniApps v2.34.0
Added
Support for Portuguese Brazilian (
pt-BR
)
Improved
Improvement on
lowConfidence
results
Fixed
Various fixes and improvements
Monitor UI v1.22.0
Added
Added Voice Biometrics tab in Reporting UI
Introduced new customization options in the VFO Monitor UI
Added the option to include Escalation Reason in VFO search functionality
Integrated the admin miniApps API into the admin Monitor
Fixed
Improved error display in the Monitor UI to accurately reflect transfer statuses
Fixed the missing clear/delete option for the
Escalation Reason
filter in the Monitor UIResolved an issue where the Voice Biometrics tab's region filter was not functioning in the Reporting UI
Addressed an issue where the Task Success Rate stacked bar chart was not displayed in the Conversational Insights tab
Improved error handling for VFO streaming subscription creation when users do not belong to a group
Reporting UI now responds correctly to IVR filter selections on the Voice Biometrics graph
optimize IQ now uses the optimized statistics endpoint for improved accuracy and performance
Flow Subdialogs Steps removal from Insights handling
Orchestrator v1.28.0
Added
Support Legacy applications as fail sources in Event Handlers
Mini navigation window toggles on/off from the Canvas Settings for easier navigation
Show remaining Flowapps number as a popup warning notification
Return the status of asynchronous deployment
Fixed
Double clicking issue resulting in overwriting canvas
Anything else node is not highlighted
Other minor improvements and fixes
OCP NLU v1.8.0
Added
Administrative UI for deployment management – Introduced a new administrative interface to streamline deployment management.
Option to unblock Checkout & Upgrade process – Added flexibility to manually unblock checkout and upgrade flows when required.
Built-in OutOfScope Class for intentSelectionPolicy – Enhanced intent selection policy with a default OutOfScope class.
Autocorrect in Fusion – Enabled autocorrect functionality within Fusion for improved text handling.
Fixes & Improvements
Optimized workflow for faster security patch deployment.
Multi-Architecture support for improved compatibility across environments.
Models are now sorted by creation date when using
?limit=0
for listing.Added UI restriction to prevent merging incompatible intents.
Fixed issue with missing umlaut characters (
de-DE
) in Fusion UI suggestions.Resolved model confidence rounding discrepancies impacting result accuracy.
Upgraded APM agent version in NLU APIs for improved monitoring.
Start and Stop actions are now simultaneously available when in working status.
Added UI customization support for OEM deployments.
Enabled IDM across all production environments.
Fixed issue with applications stuck in working status.
Introduced dataset integration in Fusion for broader data handling.
Added a new Secrets Pipeline step to improve secret management.
Increased timeout to 4s in RB API to prevent 504 errors during reference deadlocks.
Security & Vulnerability Updates
Addressed NLU Operator vulnerabilities.
Integrated with ML Server v3.2.7 for enhanced security.
Upgraded to Golang v1.24 for improved stability and patching
Migrated artifacts to Nexus Artifactory.
Integrated with Autocorrect Server v3.0.2.
Integrated with NLUEngine v8.0.5 for the latest security updates.
Testing Studio v1.13.0
Added
Automatically create a test case through simulator in Orchestrator
Rename a Test Case through the UI
Fixed
Minor improvements and fixes
Internal
Added test flag for voice testing
OCP xPacks v1.7.0
Added
pt-BR Banking 2.0 NLU xPack v4.0.0
pt-BR Universal NLU xPack v3.0.0
Fixed
pt-PT Banking 2.0 NLU v4.0.2
pt-PT Universal NLU v3.7.2
en-US Energy NLU v3.2.0
es-US Banking 2.0 NLU v4.1.0
es-US Universal NLU v3.7.0
en-US Banking 2.0 NLU v4.3.0
en-GB Universal NLU v3.8.2
fr-CA Universal NLU v3.7.2
de-DE Universal NLU v3.13.1
en-AU Universal NLU v3.1.0
en-US Universal NLU v3.10.6