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July 2025

Airflow Snowflake v1.3.0

  • Bug Fixes

  • Security Updates

  • Process Optimization 

Audiohub v7.7.1

  • Skip Prompt Parts Where the Text is Null

  • Mitigate CVE-2025-6020, CVE-2025-4802

Chat Connector v8.11.0

  • Users can now upload files during their conversations with the OCP bot, prior to being transferred to a live agent.

Chat Connector v8.12.0

Chat Connector v8.13.0

  • Minor improvements for attachments before transfer, autocomplete, and session time-out.

Chat Widget v2.31.0

  • Users can now upload files during their conversations with the OCP bot, prior to being transferred to a live agent.

Chat Widget v2.32.0

  • Minor improvements for a form, autocomplete, and session time-out.

Console v1.18.0

Added

  • Dynamic change of support page content including Create ticket function

  • Automated setup of permissions and policies on rollout

  • Work Force AI menu (Demo Environments only)

  • Ability to change favicon of environment dynamically

  • UI customization for environments

Changed

  • Tab names truncated

  •  System Messages text truncated

Fixed

  • Support link bug

  • Admin area link bug

DiaManT v10.37.0

Added

  • Support new Application property asr.reranking

  • Log a warning if target selection delays

  • Use IAM authentication for Kafka connection

  • Include all selected targets in step CDRs

Fixed

  • Global fields, that are output from protected Intelli or WebService miniApps, don't get protected

  • Date Engine returns wrong results even though TimeRelativeToNow is correct

Encryption Service v2.2.1

Added

  • Security updates

Environments Manager 1.23.0

Fixed

  • Variables Collections are now imported along with legacy Applications

  • Fixed “too many sessions” error

  • Security and maintenance updates

facebook Connector v1.4.2

Security fixes

  • CVE-2025-31651,

  • CVE-2025-22235,

  • CVE-2025-48988,

  • CVE-2025-46701,

  • CVE-2025-31650,

  • CVE-2025-49125

IAM v3.8.0

Added 

  • Additional support for service accounts in admin IAM

  • View option for admin IAM policies

  • Support for automated creation of permission and policies on rollout

  • Deactivation of inactive accounts

Changed

  •  Side menus, tab names truncated

Fixed

  •  Number of security updates

Metrics API v3.3.0

Added

Fixed

  • Addressed pending service account issues related to IAM.

  • Resolved pending IAM permissions.

  • Deployed features with the feature flag set to off to prevent unintended activation.

  • Adjusted request limits for improved stability.

  • optimize IQ performance and reliability improvements.

miniApps v2.34.0

Added

Improved

  • Improvement on lowConfidence results

Fixed

  • Various fixes and improvements

Monitor UI v1.22.0

Added

  • Added Voice Biometrics tab in Reporting UI

  • Introduced new customization options in the VFO Monitor UI

  • Added the option to include Escalation Reason in VFO search functionality

  • Integrated the admin miniApps API into the admin Monitor

Fixed

  • Improved error display in the Monitor UI to accurately reflect transfer statuses

  • Fixed the missing clear/delete option for the Escalation Reason filter in the Monitor UI

  • Resolved an issue where the Voice Biometrics tab's region filter was not functioning in the Reporting UI

  • Addressed an issue where the Task Success Rate stacked bar chart was not displayed in the Conversational Insights tab

  • Improved error handling for VFO streaming subscription creation when users do not belong to a group

  • Reporting UI now responds correctly to IVR filter selections on the Voice Biometrics graph

  • optimize IQ now uses the optimized statistics endpoint for improved accuracy and performance

  • Flow Subdialogs Steps removal from Insights handling

Orchestrator v1.28.0

Added

  • Support Legacy applications as fail sources in Event Handlers

  • Mini navigation window toggles on/off from the Canvas Settings for easier navigation

  • Show remaining Flowapps number as a popup warning notification

  • Introduce Sensitive fields

  • Return the status of asynchronous deployment

Fixed

  • Double clicking issue resulting in overwriting canvas

  • Anything else node is not highlighted

  • Other minor improvements and fixes

OCP NLU v1.8.0

Added

  • Administrative UI for deployment management – Introduced a new administrative interface to streamline deployment management.

  • Option to unblock Checkout & Upgrade process – Added flexibility to manually unblock checkout and upgrade flows when required.

  • Built-in OutOfScope Class for intentSelectionPolicy – Enhanced intent selection policy with a default OutOfScope class.

  • Autocorrect in Fusion – Enabled autocorrect functionality within Fusion for improved text handling.

Fixes & Improvements

  • Optimized workflow for faster security patch deployment.

  • Multi-Architecture support for improved compatibility across environments.

  • Models are now sorted by creation date when using ?limit=0 for listing.

  • Added UI restriction to prevent merging incompatible intents.

  • Fixed issue with missing umlaut characters (de-DE) in Fusion UI suggestions.

  • Resolved model confidence rounding discrepancies impacting result accuracy.

  • Upgraded APM agent version in NLU APIs for improved monitoring.

  • Start and Stop actions are now simultaneously available when in working status.

  • Added UI customization support for OEM deployments.

  • Enabled IDM across all production environments.

  • Fixed issue with applications stuck in working status.

  • Introduced dataset integration in Fusion for broader data handling.

  • Added a new Secrets Pipeline step to improve secret management.

  • Increased timeout to 4s in RB API to prevent 504 errors during reference deadlocks.

Security & Vulnerability Updates

  • Addressed NLU Operator vulnerabilities.

  • Integrated with ML Server v3.2.7 for enhanced security.

  • Upgraded to Golang v1.24 for improved stability and patching

  • Migrated artifacts to Nexus Artifactory.

  • Integrated with Autocorrect Server v3.0.2.

  • Integrated with NLUEngine v8.0.5 for the latest security updates.

Testing Studio v1.13.0

Added

Fixed

  • Minor improvements and fixes

Internal

  • Added test flag for voice testing

OCP xPacks v1.7.0

Added

  • pt-BR Banking 2.0 NLU xPack v4.0.0

  • pt-BR Universal NLU xPack v3.0.0

Fixed

  • pt-PT Banking 2.0 NLU v4.0.2

  • pt-PT Universal NLU v3.7.2

  • en-US Energy NLU v3.2.0

  • es-US Banking 2.0 NLU v4.1.0

  • es-US Universal NLU v3.7.0

  • en-US Banking 2.0 NLU v4.3.0

  • en-GB Universal NLU v3.8.2

  • fr-CA Universal NLU v3.7.2

  • de-DE Universal NLU v3.13.1

  • en-AU Universal NLU v3.1.0

  • en-US Universal NLU v3.10.6