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February 2026

To be Released

AGI Connector 4.20.2

Summary
This hotfix resolves recording file corruption and applies security patches for dependency vulnerabilities.

Recording Reliability
Fixed an issue where call recordings could become corrupted when picked up before finalization, ensuring complete and valid audio files.

Security
Security patches applied to address High-severity CVEs from dependency updates.

Chat-connector 8.16.1

Fixed

  • In Salesforce Chat Integration, fixed the issue where, upon web socket reconnection, if another replica handled the dialog, the user could not send messages and the dialog stopped with an error.

Console 1.19.3

  • Security update

IAM 3.9.2

  • Logging improvement

  • Backwards compatibility addition

  • omAccounts updated to 26.5.2.1

  • Security updates

Pathfinder 1.7.2

  • Security updates

Pathfinder 1.7.3

  • Security updates

Pathfinder 1.8.0

Features

  • Added a new endpoint for retrieving relevant documents needed to support agentic functionality.

Improvements

  • Completely revamped URL parsing. Now clean text and embedded images are extracted from web pages and processed as individual sections (similar to how PDF documents are handled).

  • Removed LangChain dependency for embeddings and migrated to our own always-on-Docker-based encoder service which result to ~70% average latency reduction for embedding generation.

  • Added pagination on the Intent list page and Manage Data tab. Now it has a much better usability when working with large numbers of intents or data entries.

Bug Fixes

  • Fixed upload failures / timeouts when processing large TXT files. 

Streaming ASR 1.12.11

Improvements

  • Critical security enhancements designed to improve the overall security and stability of the platform.

TTS 2.6.0

Please read TTS Deprecation notes - Verbalization Changes for more details.

  • Added support for SSML <phoneme> tag (IPA and X‑SAMPA) for precise custom pronunciations (link)

  • Improved pronunciation of “the” depending on the following word

  • Removed pauses caused by trailing apostrophes (e.g. “customers’ spending”)

  • Accepted SSML <lang> tag (doesn’t influence verbalization)

  • Fixed handling of prompts that contain only a single <break> 

  • Fixed wrong pronunciation of some greek words and added missing english words for el-GR Nefeli