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April 2026

DiaManT. 10.41.0

New Features

  • DTMF Intent Mapping - Added support for mapping DTMF key presses directly to intents. When a user presses a mapped key, the corresponding intent is activated. Unmapped keys follow existing DTMF behavior unchanged.

Bug Fixes

  • Incorrect TTS provider - Fixed an issue where, in certain subdialog (miniApp) configurations returning responses with multiple prompt parts (for example, a normal prompt and a hold music prompt), the parent dialog could receive an incorrect TTS provider origin after the child flow completed.

Orchestrator 1.33.0

  • Advances QnA agent capabilities and supports task agents as reusable flows.

  • QnA agent UI is refined for seamless configuration workflows.

  • Dedicated QnA agents provide flexible knowledge base integration across diverse project configurations

  • Task agents are now deployable as standalone flow components with configurable inputs and outputs.

Orchestrator 1.33.1

  • BugFixes and security updates

Omilia NLU Service 1.13.0

New Features

  • New Locale Support - OCP Conversational Natural Language® now supports seven additional locales: Swedish (sv-SE), Norwegian (no-NO), Dutch Belgium (nl-BE), Dutch Netherlands (nl-NL), Polish (pl-PL), Hebrew (he-IL), and Danish (da-DK).

  • Entity Value Suggestions Enhancement - The entity suggestion feature now includes a mandatory description field and an optional system prompt field, allowing you to guide the AI-generated lexicon more precisely and generate more relevant entity values.

Improvements

  • Group-Level NextGen Control - Administrators can now enable or disable NextGen application creation at the group level through a new flag in the Admin Groups area, providing granular control over NextGen feature rollout.

  • Dictionary Upload for xPack Entities - You can now upload CSV files to add values and alternatives to xPack entities, making it easier to extend pre-built entity definitions without manual entry.

  • Refreshed User Interface - The console interface has been updated with improved colors, typography, icons, spacing, and illustrations for a more modern and consistent user experience.

  • Deployment Status Warning - When viewing an artifact that is already deployed, a warning message now appears to inform you that only one deployment per artifact is allowed.

  • Enhanced Context Rule Formatting - The context rule panel now provides clearer instructions and tooltips for advanced formatting options, making it easier to configure complex context rules.

  • Larger Training Dataset Support - The 1MB file size limit for DistilBERT models has been removed, allowing you to upload larger training datasets (up to 3MB) for English models.

  • Improved Error Messaging - When the NLU Engine is temporarily unavailable, the system now returns a clear warning message instead of a generic error, improving the troubleshooting experience.

  • Simplified Resource Limits - Resource limitation logic has been refactored to prioritize group-level limits over environment variables, providing more predictable and manageable resource allocation.

  • Business-Critical Application Protection - Applications marked as business-critical are now kept running indefinitely, regardless of idle period, ensuring uninterrupted service for production deployments.

  • Artifact Renaming - You can now rename existing artifacts through a new API endpoint, making it easier to keep your project organization accurate and up to date.

  • ML Model ID in xPack Response - The xPack API response now includes the associated ML Model ID, making it easier to track versions and perform rollbacks when needed.

  • Kafka IAM Authentication - The platform now supports AWS MSK IAM authentication for Kafka connections, enhancing security and simplifying credential management in cloud environments.

  • Enhanced Accessibility - The user interface now maintains full functionality at 200 percent zoom level, meeting WCAG 2.1 AA accessibility standards for users with visual impairments.

Security

  • This release includes security updates.

Pathfinder 1.8.5

Knowledge Base Management

  You can now upload and manage your own documents directly within Pathfinder:

  • Upload documents (PDF, DOCX, TXT, CSV) to any project - they are automatically processed and indexed for search.

  • Intelligent hybrid search across your documents combining semantic understanding with keyword matching for more accurate results.

  • Review and approve content - after ingestion, review, edit, and approve individual chunks before they go live.

  • Document versioning - compare revisions and roll back to a previous version if needed.

  • Custom metadata fields - define project-level metadata (e.g., department, category, effective date) to organize and filter documents.

  • Per-project configuration - enable/disable Knowledge Base and choose retrieval modes per project.

  Improvements

  • Service accounts can now correctly access the projects endpoint, improving automation and API integration workflows

Testing Studio 1.18.0

New Features

  • Add get task details endpoint - Added a new API endpoint to retrieve Celery tests upload task details, providing visibility into task status, creation time, completion time, and failure reasons for asynchronous operations.

  • Goldenize Unavailable and Failed Test Cases - You can now goldenize failed or unavailable test cases directly from run results, enabling faster test maintenance and golden dialog updates without requiring successful runs.

Improvements

  • OCP Console Overhaul - UI updates - Phase 1 - Updated the user interface with refreshed colors, typography, icons, spacing, and illustrations as part of the OCP Console® modernization initiative, improving visual consistency and user experience.

  • Include Data Model fields in golden dialogs - Golden dialogs now include data model fields for each dialog step, providing richer test case validation and better alignment with conversational flows.

  • Include Upload Task on Project schema - Project details now include the latest upload task information, allowing you to track the status of test suite uploads and identify any issues with project updates.

  • Refactor Upload Project Tests response - The upload project tests endpoint now returns task details immediately with a 202 Accepted status, enabling asynchronous tracking of upload operations.

  • Add Project detail polling - The interface now automatically polls project status after uploading test suites, providing real-time feedback on project lock status and upload completion.

  • Increase Augmented custom instructions char limit - The character limit for augmented custom instructions has been increased to 200 characters, allowing more detailed guidance for LLM-augmented testing.

  • Full screen admin panel - The admin panel now expands to full screen, providing more workspace for managing projects and configurations.

  • Request to Highlight Failed Test Suites and Cases in Testing Studio® UI - Test suites and test cases with failed or unavailable results are now visually highlighted, making it easier to identify and focus on issues that require attention.

  • Revisit test suite name validation - Test suite name validation now accepts dots and hyphens, supporting naming conventions used in generated test cases from Orchestrator (for example, en-US.Intents).

Fixes

  • LLM-augmented run fails when more than four test suites are uploaded - Fixed an issue where LLM-augmented chat runs would consistently fail when configured with more than four test suites.

  • Change file content focus - Fixed an issue where deleting a folder would incorrectly close the file content panel that was open in the right panel.

TTS 2.7.0

New Features

  • Ukrainian (uk-UA) - Olesia Female voice v1.0.0: Our new female Omilia Ukrainian voice, Olesia is now available. It has a professional, grounded style.

Updates

  • English (en-US) - Oliver Happy v1.0.5 and Oliver v1.1.3 : Lexicon extension

  • Greek (el-GR) - Nefeli v1.1.3: Lexicon extension

  • English (en-US) - SSML dash handling : Dashes within SSML tags are now correctly parsed and handled to ensure audio is correctly being generated

  • Security patches

  • Improved URL and email verbalization across all locales to ensure correct, natural-sounding output. The following improvements are required:

    • Slash ( / ) and dash ( - ) pronounced (locale-specific) - Change
      Locale(s): en-GB
      Input example: https://www.example.com/my-page
      Old output: "slash" and "dash"
      New output: "forward slash" and "hyphen"

    • Equal sign (=) pronounced in URLs - Addition
      Locale(s): All (English & Greek)
      Input example: https://www.ocp.ai/input=?$ad
      Old output: "ocp dot ai slash input question mark dollar sign ad" (equal sign skipped)
      New output: "ocp dot ai slash input equal sign question mark dollar sign ad"

    • FTP prefix pronunciation fix in FTP URLs - Bug fix
      Locale(s): All
      Input example: ftp://ftp.example.com/resource
      Old output: "ftp colon double slash tifi dot example dot com slash resource"
      New output: "ftp colon double slash ftp dot example dot com slash resource"

    • Port number colon in URLs - Addition
      Locale(s): All
      Input example: http://example.com:8080/path/to/resource
      Old output: "example dot com 8080 slash path slash to slash resource"
      New output: "example dot com colon 8080 slash path slash to slash resource"

    • IP address URLs pronounced clearly - Bug fix
      Locale(s): All
      Input example: http://123.123.123.123/path/to/resource
      Old output: unclear / not understandable
      New output: "one hundred twenty three dot one hundred twenty three dot one hundred twenty three dot one hundred twenty three slash path slash to slash resource"

    • Percent-encoded (% … % ) characters pronounced in URLs - Addition
      Locale(s): All
      Input example: http://example.com/path%20with%20spaces
      Old output: "example dot com slash path twenty with twenty spaces" (percent sign ignored)
      New output: "example dot com slash path percent two zero with percent two zero spaces"