Integration Configurations Release Notes

The following sections list every released version of Integration Configurations, newest first. Each section comes from the monthly OCP® Release Notes page named in its Released line.

Integration Configurations 1.15.0

Released: October 2026

Fixes

• Reliable Chat Transfer Setup for New Apps — Setting up a chat transfer integration for a newly created app no longer fails with an error claiming the configuration already exists. The setup now completes on the first attempt, with existing webchat access keys preserved.

• This release includes security updates.

Integration Configurations 1.14.0

Released: September 2026

New Features

• Simplified Transfer Provider Setup in the Integrate Tab - Transfer settings for NICE inContact, CFront, Talkdesk, and Salesforce can now be configured directly from the Integrate tab, each provider with its own dedicated card, so you no longer need to switch to OCP miniApps® to manage them. Existing configurations continue working with no re-setup required, unifying integration management in one streamlined location.
  

  

Improvements

• Faster Editing for Transfer Configurations - Transfer configuration rows in the Integrate tab are now clickable, taking you straight into edit mode instead of requiring a menu click, reducing accidental clicks on the wrong action.

Fixes

• This release includes security updates.

Integration Configurations 1.13.2

Released: October 2026

• This release includes security updates.

Integration Configurations 1.13.0

Released: August 2026

New Features

• Audit events - Configuration changes are now emitted as audit events, so administrative activity is recorded centrally and the affected asset is visible in the audit trail.

• Bring Your Own Key (BYOK) - Stored credentials can be encrypted with a customer-supplied key, with automatic expiry and scheduled cleanup of stale credentials.

• RingCentral SMS channel configuration is now managed in Integration Configurations rather than in miniApps.

Improvements

• Access-control policies for the Integration Admin Area, Viewer, Developer, Maintainer and Owner roles are now provisioned automatically across environments instead of by hand.

• Whole Call Recording redaction supports two additional PII entity types: ROUTING_NUMBER and SERVICE_CODE.

• The legacy Twilio number-purchasing integration has been removed; number provisioning is handled entirely by Voxbone.

Security

• Third-party components were updated to clear known vulnerabilities, including Spring Framework, Apache Tomcat, Netty, Log4j2 and the bundled Swagger UI. This covers five CRITICAL and a number of HIGH severity advisories.

Summary

Integration Configurations 1.13.0 adds audit-event reporting, customer-managed credential encryption and RingCentral SMS channel configuration, automates access-policy provisioning, retires the legacy Twilio integration, and applies a broad round of security updates.

Integration Configurations 1.12.0

Released: May 2026

New Features

• Per-Group Text-to-Speech Streaming Configuration - Administrators can now enable TTS streaming individually for each group, allowing new streaming behavior to be rolled out to specific customers without affecting the entire environment. Groups not yet opted in continue to work as before, making phased adoption straightforward and low-risk.

Improvements

• Reverse Traffic Step in Gradual Rollout - When gradually shifting call traffic to a new application, you can now step traffic back down as well as up. If a step was increased by mistake, you can return to the previous level without having to delete and recreate the entire router configuration.

• Pinned Identifier Column in Numbers and Number Sets Tables - The first column in the Numbers and Number Sets tables is now always visible as you scroll horizontally, keeping key identifiers in view at all times.

• Consistent Warning Messages Across Configuration Panels - Warning and confirmation messages throughout the configuration interface now use consistent, correctly pluralized language, making it easier to understand what will be affected before confirming a change.

Fixes

• Items-Per-Page Selector Now Works Correctly - The dropdown for choosing how many items to display per page was unresponsive and could not be clicked. It now works as expected.

Integration Configurations 1.11.0

Released: March 2026

• Refreshed Console Visual Design

• WCR Redaction Configuration per Group - Administrators can now configure Whole Call Recording (WCR) redaction settings on a per-group basis. PII entity types (for example, names, phone numbers, e-mails, card data) can be selectively redacted per application group, giving greater control over sensitive data handling in recordings. For more information, see Whole Call Recording.

• WCR Redaction UI - A new redaction configuration panel is available on the Whole Call Recording page, allowing administrators to manage PII redaction settings directly from the UI. For more information, see Whole Call Recording.

• Gradual Traffic Rollback Support - Release managers can now decrease a traffic routing step during a gradual deployment - reverting to the previous step without having to delete the entire router. This provides a safer rollback path when a canary deployment needs to be wound back. For more information, see How to assign traffic gradually.

• App Tag Displayed in Number Sets UI - The assigned App Tag is now visible as a subtitle under the Application name in the Number Sets table. This allows users to immediately verify routing changes between App Tags of the same application without leaving the UI. For more information, see the Numbers Control Panel User Guide.

• Flexible Group Reassignment for Numbers in Sets - Users can now change the group of numbers that are part of a set. A confirmation modal warns that numbers will be removed from the set as a result, preventing accidental misconfigurations. For more information, see the Numbers Control Panel User Guide.

• Unrestricted Batch Detach When Attaching a Set to an App - The previous batch limit (1800 numbers) for detaching numbers no longer applies when the operation is triggered by attaching a set to an application. A modal now explains the impact, making the operation safer and less surprising. For more information, see the Numbers Control Panel User Guide.

• Full Keyboard Accessibility - The OCP Console now supports full keyboard navigation in compliance with the European Accessibility Act. Users can navigate tables, modals, custom components (accordions, tabs, menus), and the Full Call Recording page entirely via keyboard. For more information, see OCP Keyboard Navigation.

• Improved Error Messages for API Misuse - The API now returns clear, descriptive error messages when an incorrect HTTP method is used or when a required request body is missing — replacing the previous generic "Unknown error" or "Internal server error" responses.

• Consistent Tooltip Sizing in Tables - Fixed an issue where tooltips in data tables appeared at inconsistent sizes, improving visual consistency across the UI.

Integration Configurations v1.10.0

Released: October 2025

• Clearer System Messages & Navigation
  Troubleshoot faster with more intuitive system feedback. We've updated pop-ups and notifications with descriptive messages to help you diagnose issues instantly. Additionally, we've refined the Numbers Creation UI for empty pages to provide better navigational guidance.

• Enhanced Usability for Number Management
  Instantly understand complex settings with new contextual tooltips. Simply hover over fields in the 'Numbers' and 'Number Sets' tabs to get a clear explanation of what they do, simplifying your configuration workflow.

• More Efficient Application Management
  The 'Number Sets' table now includes a new 'Application Group' column. This allows you to see application associations at a glance, streamlining how you manage deployments and route traffic.

  

Integration Configurations v1.9.0

Released: August 2025

Added

• In this release, we’ve increased the Number Operation Limits, allowing users to perform batch management at a larger scale—saving time and improving efficiency.

Fixed

• Minor bug fixes and general improvements.

Integration Configurations v1.8.0

Released: May 2025

This release includes small usability improvements, bug fixes, and enhancements to information security.

Integration Configurations v1.7.1

Released: May 2025

• Security Update: Rolled out across all environments to improve system protection.

• Filters Fix: In certain environments, deprecated numbers were not visible. This issue has been resolved—notification banners and filters are now shown again to help users transition smoothly to the new numbers.

Integration Configurations v1.7.0

Released: April 2025

• Gradual Traffic Assignment and Application Attachments to Number Sets
  Users can now gradually assign traffic and attach applications to specific Number Sets, giving them more control over routing and deployment strategies.

Integration Configurations v1.6.0

Released: February 2025

This release introduces the ability to obtain Numbers from Bandwidth (Voxbone APIs) instead of Twilio. To facilitate the transition, it includes a temporary front-end notification and filtering for Twilio Numbers to support cleanup efforts.

Features and improvements

• Full call recording support.

• Viewing resources by organization in the Integrations section of OCP.

• Various small improvements and bug fixes.

For more information, go to OCP® Integration.

Integration Configurations v1.5.0

Released: December 2024

Added

• Gradual traffic assignment, a UI feature that allows an end-user to gradually assign traffic from one application to another.
  This can be particularly useful for testing, transitioning between applications, or handling special cases where staggered deployment is necessary.
  Gradual traffic assignment is supported for miniApps, flows, application tags, SND and PRD applications.

Fixed

• Bugfixes and improvements