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The following sections list every released version of Hybrid Turn Detection, newest first. Each section comes from the monthly OCP® Release Notes page named in its Released line.
Hybrid Turn Detection 3.0.0
Released: October 2026
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-
This release includes security updates.
Hybrid Turn Detection 2.1.0
Released: August 2026
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New
Hybrid turn detection uses audio and text cues to label end-of-turn in customer–agent interactions. This service reduces average dialogue duration and improves the user experience by minimising wait time.