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The following sections list every released version of Dialogs API, newest first. Each section comes from the monthly OCP® Release Notes page named in its Released line.
Dialogs API 3.3.0
Released: August 2026
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US1 |
US2 |
EU1 |
|---|---|---|
|
September 28, 2026 |
October 7, 2026 |
October 15, 2026 |
New Features
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Accurate Usage Tracking for Recording Downloads - Downloads of call recordings are now tracked to support precise, transparent billing across your account.
Improvements
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Accurate Call Volume Counts for High-Volume Accounts - Call counts and related insights now display correctly for accounts with more than 10,000 calls, keeping large-volume reporting accurate and reliable.
Dialogs API 3.2.0
Released: June 2026
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US1 |
US2 |
EU1 |
|---|---|---|
|
July 1, 2026 |
July 13, 2026 |
June 29, 2026 |
Overview
Dialogs API v3.2.0 enhances search and strengthens authentication. This release adds support for searching dialogs by key-value pairs with duplicate keys, introduces Personal Access Tokens for flexible API authentication, and improves rate limiting for greater stability under load. The release remains fully backward compatible, with one field (virtual_agent.kvps) marked for deprecation before a future major release.
New features & improvements
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Search by key-value pairs with duplicate keys - The /v3/dialogs/search and /v3/dialogs/count endpoints now support the
virtual_agent.multi_kvpsrequest field, allowing searches using key-value pairs where the same key appears multiple times. This enables more precise filtering of dialog data.
Deprecation notice
The existing virtual_agent.kvps field is deprecated in favor ofvirtual_agent.multi_kvps and will be removed in a future major release. The two fields are mutually exclusive. Requests including both will be rejected. Please migrate to multi_kvps promptly.
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Personal Access Tokens (PAT) - Added support for Personal Access Tokens, providing an additional, manageable authentication method for accessing the Dialogs API.
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Improved rate limiting - Rate limiting now offers more consistent and reliable request throttling, enhancing service stability under load.
For more information go to API Authentication.
Dialogs API 3.1.0
Released: March 2026
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US1 |
US2 |
EU1 |
|---|---|---|
|
April 1, 2026 |
April 2, 2026 |
April 8, 2026 |
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Support searching by test flag