Getting Started Home

Welcome to Omilia Cloud Platform OCP®, a business-ready conversational Al platform for no-code, enterprise-scale customer service automation. OCP® with the help of its user friendly tools can help you develop and maintain sophisticated speech enabled conversational voice interfaces within a short time.

The Getting Started section provides step by step tutorials on how to create voice and chat conversational AI using OCP®, and an overview of how to use the provided tools. It establishes the basis and logic of what OCP® can do but barely scratches the surface of its full capabilities. For more detailed information please check the complete OCP Guide.

OCP Overview

1 - Register and log in

2 - Set up your Organization and Groups

3 - Create your 1st miniApp

4 - Create your 1st Orchestrator Application

5 - Place your 1st call

6 - Transfer a caller

7 - Disambiguate a Vague Request

8 - Create an Announcement

9 - Configure the Re-ask Prompts

10 - Configure the Goodbye Message

11 - Get a Client ID

12 - Create a Web Service miniApp

13 - Create a Dynamic Announcement

14 - Serve Exchange Rates using a Flow

15 - Re-ask an Intent

16 - Monitor your Application

17 - OCP Conversational Insights® Overview