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Agent-side Voice Biometrics

This section describes the process required from an agent to enroll a user in Voice Biometrics and, if later requested, to opt out the user of the service.

Voice Biometrics Enrollment through NICE CXone
Voice Biometrics Enrollment through Genesys
Voice Biometrics Opt-out through Genesys
Voice Biometrics Opt-out through NICE CXone
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