OCP Release Notes
In this section, you can find the OCP Release Notes for past and upcoming releases. Release Notes are created per OCP Component update.
Upcoming Releases
Date TBA
Component: Integration Configurations
Version: v1.5.0
Added
Gradual traffic assignment, a UI feature that allows an end-user to gradually assign traffic from one application to another.
This can be particularly useful for testing, transitioning between applications, or handling special cases where staggered deployment is necessary.
Gradual traffic assignment is supported for miniApps, flows, application tags, SND and PRD applications.
Fixed
Bugfixes and improvements
Component: AGI Connector
Version: v1.5.0
Added
Connector part for a Ring Central Voice Integration
The omIVR part will go in the version 2.1.0. Only after both parts will be deployed the Integration will be functional. With its help RingCentral Voice calls can be supported.
Fixes
Bugfix for a new prompt model. The new prompt model is disabled and can enabled after TTS-proxy will deploy their part
Component: OCP NLU Service (ONS)
Version: v1.4.0
Added
Migrating an older version application
Translated UI
Import model with option to upgrade
Managing replicas through the UI
Fixes
Bugs and vulnerabilities
Component: Encryption Service
Version: v2.0.1
Fixed
Exception message when request contains empty plain text is now more detailed showing more information about the error
Component: Airflow Snowflake
Version: v1.1.8
Added
VB Opt out reports
VFO reporting updates
Reporting updates intent issues
Reporting updates high level
Fixed
Bug Fix & Security Updates
Released
December 10, 2024
Component: Console
Version: v1.14.0
Added
The personal page of a user features the various groups they belong to within the selected organization.
Language selector on some environments updated to include German and English
Changed
Pathfinder navigational element received German translation
Telephone number on Support Page
Testing Studio updated to Testing Studio+
Fixed
Improved error handling for missing Role
Component: Testing Studio+
Version: v1.9.0
Added
Support KVPs Assertion
Support Dialog Events Assertion
Fixed
Minor fixes and improvements
Component: DiaManT
Version: v10.32.0
Added
Support timeouts in encryption
Pass deepASR's nbest hypotheses results to Custom Module
Schedule application shutdown in workers
Support TTS provider and voice setting in Action
Add support for TTS volume, pitch, and rate in legacy apps
Next Gen NLU
Improved:
Don't validate appName in App's orn
Don't send steps that do not have audios for Enrolment
Utilize masked Prompt from Custom Module
Mask request entity Field in Entity miniApp
Remove consecutive masked prompts
Do not include encrypted data in Conversation History
Fixed:
Don't trigger Reaction after Exceptions
Component: Orchestrator
Version: v1.25.0
Added
Search option in Orchestrator's project list page
Users can now add Labels and Descriptions for each project
Support Asynchronous Deployments
Support Tag OCP Variables Collections
Fixed
Minor fixes and improvements
Component: miniApps
Version: v2.29.0
Added
miniApps page is now translated also in German
Support of es-US Baking2 miniApp
Support of en-CA miniApps
Added a 'quick reference' for sections that have conditions
Fixed
Issue with wrong number of flows affecting import
Minor improvements and fixes
Component: Environment Manager
Version: v1.18.0
Added
Add the ability to skip the logging of specific non-sensitive OCP variables.
Expand the Application Tags functionality to OCP Variables: Whenever an application tag is created, an instance of the OCP variables collection is also created that is associated with this specific application tag.
Component: IAM
Version: v3.4.0
Added
German language support for OCP interface in selected environments
Edit and revoke User’s Service Roles functions in administrative interface
Organization’s administrators can toggle for Users list to show Organisations administrators
Ability for services to check if user is an Organisation’s administrator
Authorization on multiple groups
Security update
Changed
Session limiting coverage for custom login flow
Fixed
Customer roles feature flag doesn't affect admin interface
List Organisations endpoint pagination bug
December 04, 2024
Component: Pathfinder
Version: v1.3.0
Added
FAQ documents unification: Users don't need to select structured or unstructured document type anymore, as now they are processed automatically
Users can now specify the language of their FAQ on project creation
Minor fixes and improvements
Component: Chat Connector
Version: v8.6.1
Fixes
Bugfix
November 27, 2024
Component: Voice Biometrics
Version: v1.11.0
Agent-side widget
Add option to have minimal ANI Anti-spoofing UI
Voice Biometrics API
Add liveness detection results into session status endpoint
Restructure response of session status endpoint
OCP Console
Show top priority biokey column in Review Enrollments page
Verifications will be shown up to one month in Review Verifications page
Introduce Viewer, Developer, Maintainer, Owner roles
Fix fraudster appearing as enabled whereas voiceprint creation has failed
November 07, 2024
Component: OCP NLU Service (ONS)
Version: v1.3.0
Features
Migrating an older version of an application
Translated UI
Import model with option to upgrade
Managing replicas through the UI
Fixes
Bugs and vulnerabilities
October 30, 2024
Component: Pathfinder
Version: v1.2.0
Added
Users can now deploy an FAQ
Improve support of complex documents
Various improvements and fixes
October 15, 2024
Component: miniApps
Version: v2.28.0
New Feature
Automated generation of suggestion title
Improved
ExpandableData exclude from production bundle
Suggestions load performance improvement
Fixes
GET /{parameterType}/{parameterCode} returns 404
Fake user creation failed due to 400 response
Logout endpoint doesn't work
Suggestions do not load on iPhone
JSON serialization of consonant probe content in API call
Error message not shown
Speaker icon on fulfilling screen initial page is not clickable
Component: Export Service
Version: v1.7.0
Added
Encryption update
Status endpoint
Subscription status
Update encryption
Reduce vulnerabilities
Component: Orchestrator
Version: v1.24.0
Added
Support of legacy apps on Canvas
Various improvements and fixes
Component: Testing Studio+
Version: v1.8.0
Added
Omilia-ci.yml is no longer required; assertions can now be selected through the UI on each run
Various internal improvements and fixes
Component: Voice Biometrics
Version: v1.10.0
Agent-side widget
Fix issue with opting out specific enrolled users
Drop no-store request header from JS file so that widget load faster
Prevent automatic search for biokeys that by definition return too many results if used exclusively
Improve opt-out confirmation
OCP Console
Link Enrollments review page dialog ID to Monitor for IVR calls
Sort biousers in chronological order of creation
Hide Recording ID and Voiceprint ID from fraudster list
Harmonize font size of VB in OCP Console to align with the rest of the components
Support internationalization for VB in OCP Console
Voice Biometrics Core
Increase limit of Enrollment Audios to 50MB
Component: Console
Version: v1.13.0
Added
Security updates
Technical for multiple languages in the interface
New legal agreements interface
Changed
Number of service APIs updated
Fixed
Exception handling for missing roles
Removed
Unsupported ciphers
Component: IAM
Version: v3.3.0
Added
Monitoring service
Capability for the support of multiple languages
Security updates
Changed
Increased limits on concurrent sessions of a user
Fixed error handling on some cases
Removed
Unsupported ciphers
Component: Environment Manager
Version: v1.17.0
Added
Create specific policy for viewing and editing sensitive OCP variables
Integrate with new miniApps Spring API
Add the ability to export and import OCP Variables
Add i18n to Environments Manager
[UI] Add release version to console
Give users the option to overwrite values of OCP variables on import
Filter sidecar logs for non existing envs-manager endpoints
Enable Service Account
Improved
Upgrade to debian bookworm
Update ui components and change root font-size
Legacy App As Flow
Inform Diamant about changes made to OCP Variables
Fixed
Fix for "Token isn't refreshed and can't access page"
Disable "eye" and make it not clickable for user without permission
Component: DiaManT
Version: v10.31.0
Added
Support TTS provider and voice for legacy application in OCP
Include Organization structure in OCP CDRs
Support Service Account authentication with Voice Biometrics
Support Endpoint to refresh Application Variables
Support configuration for IAM Role in AWS encryption service
OCP Application Variables Logging
Improved
Improve token invalidation delay
Ignore JSON serialization of ASR audio
Component: Monitor
Version: v1.19.0
Include Annotation Span in Monitor UI
Monitor - User Step and wrong ASR Grammar
Pre-selected Region for Single Region Envs
Integrate with new miniApps Spring API
Update Tooltips
Add i18n to Insights UI
Include VB Exports in Export UI
Wrong subscription card text for export data types
September 17, 2024
Component: IAM
Version: v3.2.0
Added
Number of new service accounts for components
Security updates and fixes
Allow import
attribute in Attributes section of the administrative IAM interface applicable
September 12, 2024
Component: Console
Version: v1.12.0
Added
Security updates
Main navigation menu elements can be opened in new tabs
Administrative interface for messages allows basic filtration
September 11, 2024
Component: Voice Biometrics
Version: v1.9.1
Fixed
User ID is not accepted when having another key/name in batch enroll API - If only one biokey present then hitting Enter has unexpected behavior QA Testing - Verification is not working if
user_id
contains + character
August 29, 2024
Component: Voice Biometrics
Version: v1.9.0
Agent-side widget
Optimize async methods
Prevent default date of birth from being submitted as a value when enrolling
Replace server-sent events with websocket communication between front-end and back-end
Show ANI Validation results on widget
Voice Biometrics API
Provide websockets for getting verification results and dialog status updates
Deprecate server-sent events API endpoints
OCP Console
Display 0 seconds of clean speech in cases of failed enrollments with no speech frames
Manage Blocklists through OCP Console
Component: OCP NLU Service (ONS)
Version: v1.3.0
Added
Editable request on the test box area of a deployment
Add Service Account Tokens Support for internal usage
Fixed
Security patches and updates.
August 08, 2024
Component: Pathfinder
Version: v1.1.0
Added
Support pagination and search on list projects
Users can now edit/delete utterances
Improved project breadcrumbs
Minor fixes and internal improvements
August 07, 2024
Component: OCP NLU Service (ONS)
Version: v1.2.0
Added
Business Critical Applications - extra resiliency and failover for business critical NLU apps.
Migration steps and indicators for models with a newer version available.
ML Server 3.2.2 (a new release containing security fixes)
NLU Engine 7.0.0 (a new release containing migration from Spark to Spring Boot technology & security fixes)
Fixed
Security patches and updates.
August 01, 2024
Component: miniApps
Version: 2.27.0
Added
Provide Confidence Threshold Option in Yes/No miniApps
Support DTMF Agent Request Key Attribute
Added 'created_by' to Attachments in CFront Transfer Module
Fixed
Minor Fixes and Internal Improvements
Component: Orchestrator
Version: 1.23.0
Added
Log When the User Hangs Up (FAR HUP) Event
Support Deployment of Legacy Applications
Fixed
Minor Fixes and Internal Improvements
Component: Environment Manager
Version: 1.16.0
Added
Add the ability to view and delete tags
Export legacy App
Import legacy App
Remove NLU token flag
Add A-Z for variable keys
Adjust to multiple theme setup
Improve collection update
Rate limiting
Handle tag deletion appropriately for miniApps
Handle tag deletion appropriately for Orchestrator apps
July 31, 2024
Component: Chat Widget
Version: v2.27.0
Added
Support highlighting of flow path in Orchestrator
Fixed
The utterance sent via Proactive Chat feature is shown to the end-user
July 29, 2024
Component: Testing Studio
Version: v1.6.0
Added
Status endpoint for API
Minor Fixes and Internal Improvements
July 22, 2024
Component: Orchestrator
Version: v1.22.0
Added
Support legacy Apps when creating a new Application
Deploy of legacy Applications
Expose blocklisting fields
Deprecate underscores in field names
Option for declaring incoming attached data fields as sensitive
Fixed
Minor fixes and internal improvements
Component: miniApps
Version: v2.26.0
Added
Alphanumeric miniApp support for Portuguese (pt-PT)
Amount miniApp support for Greek (el-GR)
Validation in Entity miniApp
Support Oliver-happy voice
Add custom FailExitReason message in WS miniApp
Improved
DTMF Accept/Reject improvement
Fixed
Minor Fixes and Internal Improvements
June 27, 2024
Component: Pathfinder
Version: v1.0.0
Introducing PathFinder, the new tool for designing and implementing your Conversational AI application in minutes.
Users will be able to upload data (.pfds, urls) to create, update and test FAQs with a few clicks Identify intents automatically from the data provided.
Component: IAM
Version: v3.1.0
Added
User deactivation context for the Access Management UI, API
Pagination to IAM public Organisation's Groups view
Support for multiple Administrators in an Organisation
Options for services in Policies
Navigation to the User's view from Organisation’s Groups view
Organisation’s User’s Details updated with broader information
Changed
Date format in IAM UI is changed to ISO: YYYY:MM:DD HH:MM:SS
Limit on service accounts in Policies UI increased
Fixed
Organisation’s administrators duplication in the Group members list
User’s Policies list filtration
June 13, 2024
Component: Voice Biometrics
Version: v1.8.0
Agent-side widget:
Replace server-sent events with websocket communication between front-end and back-end
Voice Biometrics API:
Provide websockets for getting verification results and dialog status updates
Deprecate server-sent events API endpoints
Add blocklist results to session status endpoint
Voice Biometrics Core:
Introduce new enrollment fail reason for cases where no dominant speaker is found
OCP Console:
Display 0 seconds of clean speech in cases of failed enrollments with no speech frames
Billing:
Change method of billing for verifications
June 05, 2024
Component: miniApps
Version: v2.25.0
Introducing filters in miniApps Manage page
Support Portuguese miniApps
Agent handling UI refactor
Support new MS Azure German voices
Component: Orchestrator
Version: v1.21.0
Introducing Sync/Async onDialogEnd handlers
UI improvements of Input/Output field modals
Minor improvements and fixes
Component: Environments Manager
Version: v1.15.0
Handling VB upon Export - Import
Use specific user for accessing Redis
Edit Variables Collection Name
Enrich NLU Not Found Error
Create OCP Variables in batches
Forbid space usage in "Variable Collections" keys
Update Promote Modal
Description field for each OCP Variable
Various fixes and improvements
May 23, 2024
Component: Testing Studio
Version: v1.5.0
Added
Introducing End2End testing using voice
Search for projects
View the dialogs on insights with a click of a button
May 21, 2024
Component: miniApps
Version: v2.24.0
Added
Support of Studioless xPacks
May 16, 2024
Component: OCP Testing Studio
Version: v1.4.1
Fix:
Support new Dialogs-API URL
April 29, 2024
Environments: EU1, US1, US1W, US2dev
Component: Orchestrator
Version: v.1.20.0
Added
Newly created miniApps are now shown immediately on the right side menu
Double click on a miniApp node to open miniApps configuration in a new page
OCP variables are now listed in the dropdown list in Condition blocks
Minor fixes and improvements
Component: miniApps
Version: v.2.23.0
Added
Introducing encryption with JSON Web Key (JWK)
Added MS Azure TTS German voices Kasper and Elke
Introducing Omilia's TTS 'Oliver' for en-US
Increased Max threshold for initial/additional WS timeouts
Minor fixes and improvements
April 11, 2024
Environments: US2
Component: Metrics API
Version: v.2.1.0
Added
Metrics-api v2 endpoints
Implement dialog batch metrics
Support multi-region
April 18, 2024
Component: Voice Biometrics
Version: v1.7.0
Agent-side widget:
Check voice against blocklist and show results on the agent’s screen
Save on Genesys Audiohook Consumption on Agent-side Verification
Voice Biometrics API:
Provide pause and resume endpoints for Genesys Audiohook
April 17, 2024
Component: Voice Biometrics
Version: v1.6.2
Improved
New backend model update
Stricter biomodel deployed for running verifications
April 10, 2024
Environments: US1, US2, US2W, EU1
Component: OCP miniApps
Version: v2.22.0
Added
Support for OCP Variables
Introduce KVPs for WS call response status
Improved
Sensitive Fields Are Now Masked in WS miniApps Regardless the miniApp Sensitivity
Increase Max WS timeout to 40000ms
Add username and password fields to CFront tranfer module UI
Error Reaction prompt section can now be found under Properties tab
Fixed
Minor Fixes and Improvements
Component: Orchestrator
Version: v1.19.0
Added
Limit KVPs total number per flow
Introduce soft warnings in UI
Support OCP Variables
OCP Variables are available in Condition blocks
Fixed
Minor Fixes and Improvements
Component: Environment Manager
Version: v1.14.0
Added
Introduced OCP Variables
Updated the NLU endpoint for fetching app token
Updated the status endpoint
Component: OCP Exports Service
Version: v1.4.0
Added
Multi Region Reconciliation Process Updates
Security Updates
Cross Region Steams handling
Documentation Updates
April 01, 2024
Environments: US1, US1W, EU1
Component: OCP Chat Widget
Version: v2.25.0
Added
Attachments support. User can attach JPG, JPEG, PDF, DOC type files in the chat.
March 27, 2024
Environments: US1, US2, US2W, EU1
Component: OCP miniApps
Version: v2.21.0
Added
Support for Dynamic Grammars for Name Verification
Introduce de-DE Date miniApp
Support handlebars.js
Improve Date and Alpha miniApps default validations
Support Replay Option for Announcement miniApp and Welcome step
Fixed
Minor Fixes and Improvements
March 07, 2024
Component: Voice Biometrics
Version: v1.6.0
OCP Console:
Add explanation toolbar on Enrolment Page Columns
Change TRUE_LOW and TRUE_MEDIUM colors on console
Show bio user IDs for users with decryptor rights
Sort Enrolments on related Review Page
Agent-side widget:
Display latest enrollment on widget
Optionally use master ID to open widget iframe in NICE
Prevent search with Biolocale key if it is the only one present when initiating Agent session
Reporting:
Differentiate between verifications originating from Omilia’s IVR and Agent-side ones
February 15, 2024
Component: Voice Biometrics
Version: v1.5.0
Improved
Re-design Enrollments Page
Show dialog ID of enrolment sessions
Enable OCP user to find CCaaS session ID for a given enrolment session
Enable OCP user to search for enrollments by user ID, by Dialog ID or by CCaaS Session ID
Provide endpoint to get clean speech for a certain session
Change TRUE_MEDIUM color to indicate that user is not verified
Fit opt-out window into the screen of the agent
Allow specific non-alphanumeric characters for the user ID
dash ( - )
underscore ( _ )
plus sign ( + )
January 15, 2024
Component: Voice Biometrics
Version: v1.4.0
Added
Voice Biometrics as a Service
Internationalize VB agent widget
December 13, 2023
Environments: US1, US2, US2W, EU1, AWS-PRE, US2dev
Component: OCP Testing Studio
Version: v1.3.0
Added
Integration with Orchestrator: Users can now effortlessly associate their available Orchestrator applications with their testing projects
Exclude Awaits when Generating a Golden Dialog
Fixed
Various internal improvements and minor fixes
Environments: US1
Component: Environment Manager
Version: v1.12.0
Added
Application Tags/Versioning
Utilize Base Image Entry point Setup
Remove Composed Component IDs
Enable Component ID Replacement
Add more descriptive error response when communicating with Orchestrator
Fixed
Remove redundant scrollbar
Set up deployment notifications for EnvsManager UI and API in Slack
Defect dojo integration
Enhance Export Metadata
Fetch NLU Deployments Limit Issue
Bug fixes
Create markdown for Releases to Azure Artifacts
December 10, 2023
Environments: US1, US2, US2W, EU1
Component: OCP miniApps
Version: v2.20.0
Added
Caching WebService Responses
Support for Application Tagging
Read Response Headers
StartOver Facelift
Add Enable Option for Welcome Prompt
Support DTMF Confirmation for Yes/No Disambiguation and Suggestion in Intent miniApps
NBest Triggering Can Also Be Determined by miniApps Type
Support New Google TTS Voice Talent en-US-Neural2
UI Improvements including:
Reorganization for Intent miniApps Tab
Reorganization of Yes/No miniApps Tab
DTMF Tab Facelift
Fixed
Apply Sensitivity to WS/Intelli Outputs
Various Minor Fixes and Internal Improvements
November 07, 2023
Environments: AWS-PRE, EU1, US1, US1W, US2dev, US2, US2W
Component: OCP Console
Version: v1.7.0
Added
Security updates
Fixed
Bug with notifications counter
Changed:
Link to Billing removed from the main screen
File upload modals
October 30, 2023
Environments: East-US
Component: Chat Widget
Version: v2.23.0
Added
Same chat continues for different pages in the browser.
Three message states for webchat: Sent, Sending, Error.
October 25, 2023
Component: Voice Biometrics
Version: v1.3.0
Agent-side Updates
Search user results are now shown on the top of the agent-side widget
Support Enrolment through NICE’s Advanced Recording
Enrolment button is disabled after it is clicked
New visualization when multiple users are found on agent-side widget
OCP Console Updates
VB profiles descriptions are now visible and editable
October 12, 2023
Environments: US1, US2, US2dev, US2W
Component: miniApps
Version: v2.19.1
Fixed
Various security fixes
Fix for issue with entity confirmation realizer
Component: OCP Testing Studio
Version: v 1.2.1 - Hotfix
Fixed
Add a Fix for Uploading .zip file on Windows Machine
Environments: East-US
Component: Chat Widget
Version: v2.22.0
Added
Chat Survey feature that allows clients to gather valuable feedback from end-users about the quality of their conversations with agents after the chat has ended.
October 03, 2023
Environments: EU1
Component: OCP Testing Studio
Version: v1.1.0
Added
Expose APIs for CI/CD
Fixed
Issue when the name of .zip file doesn't match the folder's name (in the .zip)
Fix accessibility findings
September 28, 2023
Environments: East-US
Component: Chat Widget
Version: v2.21.0
Added
A hover popover feature in the header for titles with 25 or more symbols. This improves readability and allows for longer titles without affecting the user experience.
Sound notifications to the WebChat Widget. These audible notifications will alert users to important messages, especially when the widget is minimized or on an inactive browser page or tab.
Support for links within lists, broadening the range of content within the application. This will allow users to navigate directly to relevant pages, resources or external websites from the list items.
Changed:
Updated the WebChat interface for a refreshed design and improved user experience.
Environments: US1
Component: miniApps
Version: v2.19.0
Added
Improved JS Error handling
Support for
en-GB
in Date miniAppDTMF Escape - Support for double digits keys
Confirmation Support for Entity miniApp
Support for Chat Widget in Text miniApp
Fixed
MaxContinuousErrors
triggers error reaction before exitFailed to download pre-recorded audio list
Minor fixes and improvements
Component: Orchestrator
Version: v1.16.2
Added
Introduce shared flows
Share application with other groups
Configure the shared application to be used as a flow
Use the shared application as flows in other applications
Support automatic KVPs logging in miniApp/Flow inputs and outputs
Fixed
Minor fixes and internal improvements
September 27, 2023
Environments: US2, US2W
Component: miniApps
Version: v2.19.0
Added
Improved JS Error handling
Support for
en-GB
in Date miniAppDTMF Escape - Support for double digits keys
Confirmation Support for Entity miniApp
Support for Chat Widget in Text miniApp
Fixed
MaxContinuousErrors
triggers error reaction before exitFailed to download pre-recorded audio list
Minor fixes and improvements
Component: Orchestrator
Version: v1.16.2
Added
Introduce shared flows
Share application with other groups
Configure the shared application to be used as a flow
Use the shared application as flows in other applications
Support automatic KVPs logging in miniApp/Flow inputs and outputs
Fixed
Minor fixes and internal improvements
September 26, 2023
Environments: US2, US2W
Component: OCP Conversational Insights
Version: v1.15
Added
Export Service - UI
Reporting - Include rates percentages in Real-time reports
Support CDRs Session ID new field
Add new token implementation for Insights
Changed:
Replace table with UI kit
Fixed
Bug Left panel overwrites the right one on update
Reporting - Comparison dates don't load by default bug
Component: Monitor UI
Version: v1.15
Added
Support Connection ID & Session ID in Monitor UI
Reporting - Include rates percentages in Real-time reports
Support CDRs Session ID New Field
Add new token implementation for Insights
Reporting - Comparison Dates don't load by default Bug
Changed:
Volume sound wave - Monitor UI
Not Show VB results in Monitor miniApps
Replace table with UI kit
Export Service - UI
Fixed
Bug Left panel overwrites the right one on update
Invalid user audio duration Bug
Component: OCP Export Service
Version: v1.1.2
Added
Streaming exports- Redis streams partitioning
Update exports-api tests with new Owner and Viewer roles
Include DAST in APIs pipelines
Integrate Export API with IAM
Add Retry-After header on 429 error
Changed:
Rotate docker logs for all APIs
Export Service - UI
Fixed
Streaming export 400 Response error code
Export UI - Invalid default time on export creation bug
Exports API - invalid response
Read and use Retry-After from response header
September 25, 2023
Environments: US1
Component: Metrics API
Version: v1.5.1
Added
Included DAST in APIs pipelines
Fixed
Rotated docker logs for all APIs
Component: OCP Conversational Insights
Version: v1.15
Added
Included Rates Percentages in Real Time Reports
Supported CDRs Session ID New Field
New token implementation for Insights
Export Service - UI
Changed:
Replaced table with UI kit
Fixed
Bug - Left panel overwrites the right one on update
Comparison Dates doesn't load by default
Component: Monitor UI
Version: v1.15
Added
Volume sound wave - Monitor UI
Supported Connection ID & Session ID in Monitor UI
Supported CDRs Session ID New Field
New token implementation for Insights
Export Service - UI
Changed:
Tech debt - Got rid of Antd Library
Replaced table with UI kit
Fixed
Bug - Left panel overwrites the right one on update
Invalid user audio duration Bug
Not Show VB results in Monitor miniApps
Bug - Comparison Dates don't load by default
Component: OCP Export Service
Version: v1.1.2
Added
Streaming exports - Redis streams partitioning
Integrated Export API with IAM
Read and use Retry-After from response header
Added Retry-After header on 429 error
Export Service - UI
Fixed
Exports API - invalid response
Updated exports-api tests with new Owner and Viewer roles
Bug - Invalid default time on export creation
Bug - Streaming export 400 Response error code
Various bugs and fixes
September 21, 2023
Environments: US1
Components: Voice Biometrics/Agent VB Middleware
Version: v1.2.3/v6.7.3
Fixed
Fix bug with redis open connections
September 18, 2023
Environments: US2W, US2dev, EU1, US2, US1
Component: IAM
Version: 1.7.0
Added
Custom Roles for exclusive multi-tenant environments
Fixed
Token request fail toast
Changed:
User group membership capacity increased
User Management API changes
VB connection
File import handling
September 14, 2023
Environments: US1
Component: Voice Biometrics / Agent VB middleware / biostore
Version: v1.2.2 / v6.7.2 /v6.7.2
Added
Additional details display added to agent-side Voice Biometrics Widget
Changed:
Aligned with NICE CXone Authentication Security Policies
September 7, 2023
Environments: US1, US2, US2W, US2-dev
Component: Environment Manager
Version: 1.10.1
Changed:
Re-enable the promote functionality
August 30, 2023
Environments: EU1, US1, US2dev, US2W, US2
Component: Console
Version: 1.6.0
Added
OCP Console UI themes support
Security updates
Fixed
Profile menu header missing bug