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OCP Release Notes

In this section you can find the OCP Release Notes for past and upcoming releases. Release Notes are created per OCP Component update.

Date: Sep 28, 2023


Environments: US1

Component: miniApps
Version: v2.19.0


Added:

  • Improved JS Error handling

  • Support for en-GB in Date miniApp

  • DTMF Escape - Support for double digits keys

  • Confirmation Support for Entity miniApp

  • Support for Chat Widget in Text miniApp


Fixed:

  • MaxContinuousErrors triggers error reaction before exit

  • Failed to download pre-recorded audio list

  • Minor fixes and improvements

Component: Orchestrator
Version: v1.16.2


Added:

  • Introduce shared flows

  • Share application with other groups

  • Configure the shared application to be used as a flow

  • Use the shared application as flows in other applications

  • Support automatic KVPs logging in miniApp/Flow inputs and outputs

Fixed:

  • Minor fixes and internal improvements


Date: Sep 27, 2023


Environments: US2, US2W

Component: miniApps
Version: v2.19.0

Added:

  • Improved JS Error handling

  • Support for en-GB in Date miniApp

  • DTMF Escape - Support for double digits keys

  • Confirmation Support for Entity miniApp

  • Support for Chat Widget in Text miniApp

Fixed:

  • MaxContinuousErrors triggers error reaction before exit

  • Failed to download pre-recorded audio list

  • Minor fixes and improvements

Component: Orchestrator
Version: v1.16.2

Added:

  • Introduce shared flows

  • Share application with other groups

  • Configure the shared application to be used as a flow

  • Use the shared application as flows in other applications

  • Support automatic KVPs logging in miniApp/Flow inputs and outputs

Fixed:

  • Minor fixes and internal improvements


Date: Sep 26, 2023


Environments: US2, US2W

Component: OCP Conversational Insights
Version: v1.15

Added:

  • Export Service - UI

  • Reporting - Include rates percentages in Real-time reports

  • Support CDRs Session ID new field

  • Add new token implementation for Insights

Changed:

  • Replace table with UI kit

Fixed:

  • Bug Left panel overwrites the right one on update

  • Reporting - Comparison dates don't load by default bug

Component: Monitor UI
Version: v1.15

Added:

  • Support Connection ID & Session ID in Monitor UI

  • Reporting - Include rates percentages in Real-time reports

  • Support CDRs Session ID New Field

  • Add new token implementation for Insights

  • Reporting - Comparison Dates don't load by default Bug

Changed:

  • Volume sound wave - Monitor UI

  • Not Show VB results in Monitor miniApps

  • Replace table with UI kit

  • Export Service - UI

Fixed:

  • Bug Left panel overwrites the right one on update

  • Invalid user audio duration Bug

Component: OCP Export Service
Version: v1.1.2

Added:

  • Streaming exports- Redis streams partitioning

  • Update exports-api tests with new Owner and Viewer roles

  • Include DAST in APIs pipelines

  • Integrate Export API with IAM

  • Add Retry-After header on 429 error

Changed:

  • Rotate docker logs for all APIs

  • Export Service - UI

Fixed:

  • Streaming export 400 Response error code

  • Export UI - Invalid default time on export creation bug

  • Exports API - invalid response

  • Read and use Retry-After from response header


Date: Sep 25, 2023

Environments: US1

Component: Metrics API
Version: v1.5.1

Added:

  • Included DAST in APIs pipelines

Fixed:

  • Rotated docker logs for all APIs

Component: OCP Conversational Insights
Version: v1.15

Added:

  • Included Rates Percentages in Real Time Reports

  • Supported CDRs Session ID New Field

  • New token implementation for Insights

  • Export Service - UI

Changed:

  • Replaced table with UI kit

Fixed:

  • Bug - Left panel overwrites the right one on update

  • Comparison Dates doesn't load by default

Component: Monitor UI
Version: v1.15

Added:

  • Volume sound wave - Monitor UI

  • Supported Connection ID & Session ID in Monitor UI

  • Supported CDRs Session ID New Field

  • New token implementation for Insights

  • Export Service - UI

Changed:

  • Tech debt - Got rid of Antd Library

  • Replaced table with UI kit

Fixed:

  • Bug - Left panel overwrites the right one on update

  • Invalid user audio duration Bug

  • Not Show VB results in Monitor miniApps

  • Bug - Comparison Dates don't load by default

Component: OCP Export Service
Version: v1.1.2

Added:

  • Streaming exports - Redis streams partitioning

  • Integrated Export API with IAM

  • Read and use Retry-After from response header

  • Added Retry-After header on 429 error

  • Export Service - UI

Fixed:

  • Exports API - invalid response

  • Updated exports-api tests with new Owner and Viewer roles

  • Bug - Invalid default time on export creation

  • Bug - Streaming export 400 Response error code

  • Various bugs and fixes


Date: Sep 21, 2023

Environments: US1


Components: Voice Biometrics/Agent VB Middleware
Version: v1.2.3/v6.7.3


Fixed:

  • Fix bug with redis open connections


Date: Sep 18, 2023


Environments: US2W, US2dev, EU1, US2, US1

Component: IAM
Version: 1.7.0

Added:

  • Custom Roles for exclusive multi-tenant environments

Fixed:

  • Token request fail toast

Changed:

  • User group membership capacity increased

  • User Management API changes

  • VB connection

  • File import handling


Date: Sep 14, 2023


Environments: US1


Component: Voice Biometrics / Agent VB middleware / biostore
Version: v1.2.2 / v6.7.2 /v6.7.2

Added:

  • Additional details display added to agent-side Voice Biometrics Widget

Changed:

  • Aligned with NICE CXone Authentication Security Policies


Date: Sep 7, 2023


Environments: US1, US2, US2W, US2-dev

Component: Environment Manager
Version: 1.10.1

Changed:

  • Re-enable the promote functionality


Date: Aug 30, 2023


Environments: EU1, US1, US2dev, US2W, US2


Component: Console
Version: 1.6.0

Added:

  • OCP Console UI themes support

  • Security updates

Fixed:

  • Profile menu header missing bug

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